WhatsApp for UK dental practices
Sage Connect is a shared WhatsApp inbox for your front desk. Send appointment reminders, answer patient questions and see who still needs a reply, all from one screen.
3,996
messages sent in the last 30 days
1,576
active patient conversations
3
London dental practices live today
Patients already use WhatsApp. Sage Connect lets the whole practice team answer them from one place, with the tools a dental practice actually needs.
Every message to your practice's WhatsApp number lands in one inbox. Filters show who needs a reply, and conversations are closed once they're resolved.
Write appointment reminders with Confirm and Reschedule buttons. They go to Meta for approval automatically, and their status shows in the app.
{{name}}, we look forward to seeing you on {{date}} at {{time}}.Add patients one by one or by bulk upload, and record where each patient agreed to WhatsApp contact.
See your WhatsApp messaging spend by category, as reported by Meta. No surprises at month end.
Daily message volume and active conversations per practice and per team member, with CSV export.
Groups with more than one site switch practices in a click. Each keeps its own WhatsApp number, patients and templates.
Export a patient's full conversation history as a PDF for a subject access request, or erase a patient's data completely when asked.
How it works
We set up your practice on Sage Connect and sign a data processing agreement with you.
Your practice's WhatsApp Business Account and phone number are connected to Sage Connect through Meta's WhatsApp Business Platform.
The practice manager invites reception and clinical staff by email. Everyone gets their own secure login.
Pick templates from our library or write your own, submit them to Meta for approval, and add the patients who have agreed to WhatsApp contact.
Send reminders and confirmations, reply to questions in the shared inbox, and close conversations once they're resolved.
Your practice stays in control of its patients' data. We process it only to deliver your messages, under a data processing agreement.
Our database is hosted in Frankfurt, Germany. WhatsApp access tokens are encrypted at rest.
Every team member has their own login, each practice sees only its own patients, and sessions time out after two hours.
We don't sell patient data, use it for advertising, or message anyone who isn't a patient of your practice.
Tell us about your practice and we'll show you Sage Connect working with a demo account.